Welcome to Our Reviews Page
What Our Customers Are Saying
At Naptown Roof Company, we are dedicated to providing the highest quality of service in all of our roofing projects. Our commitment to excellence is echoed in the feedback we receive from our valued customers. On this reviews page, we share insights into the experiences of those who have entrusted their roofing needs to us. While we cannot display specific reviews here, we want to highlight the themes and accolades that are consistently mentioned by our clients.
My roof looks great! Mr. Parker's team was thorough, on time (crack of dawn), and respectful. He services all of central Indiana clear to Muncie. We paid half up front, and a week later we have a new roof! The guys cleaned up so well, protected my flowers, and not once did i have to hear any loud music, they just worked hard. All done by 4pm. Finally a company I feel good about recommending. I wish they did plumbing and tree trimming, lol.
Matthew Parker and Naptown Roof Company worked very hard to move the insurance process move forward. The work was excellent and done in great time. Highly recommend this company!
Naptown roof came the same day to tarp off our damaged roof. Very speedy response time and great customer service. Matthew is a professional. I will not hesitate to use them again.
Naptown Roof Company truly exceeded expectations with their exceptional service and craftsmanship. After a storm caused significant damage to my roof, Matthew, the owner, provided outstanding customer care from start to finish. His attention to detail, professionalism, and dedication to ensuring a smooth replacement process were remarkable. The team worked efficiently, delivering top-notch quality, and kept me informed every step of the way. If you’re looking for a reliable, customer-focused roofing company, I wholeheartedly recommend Matthew and Naptown Roof Company!
Detail oriented on a complicated roof flashing replacement. Professional and easy to work with. Does exactly what he said he was going to do on time and on budget. A+
Commitment to Quality
Our customers frequently mention our unwavering commitment to quality. From the materials we use to the craftsmanship of our team, the aspect of quality resonates through every facet of our work. We take pride in this recognition, as it reflects our dedication to ensuring that every project we undertake meets and surpasses our clients’ expectations.
Professionalism and Expertise
Professionalism and expertise are at the core of our business philosophy. Customers often appreciate our team’s knowledge, professionalism, and ability to provide detailed, clear explanations of the work required. This reassures them of our capability to handle their roofing projects with the utmost efficiency and technical proficiency.
Customer Service Excellence
Exceptional customer service is another highlight of the feedback we receive. Our clients value the responsiveness, friendliness, and respect with which they are treated from the initial consultation to the completion of their projects. This level of service is something we are particularly proud of and continually strive to enhance.
Timeliness and Cleanliness
Timeliness in project execution and maintaining cleanliness during and after the works are attributes that our customers frequently commend. We understand the importance of minimizing disruption and leaving homes and businesses in impeccable condition. This professional conduct has earned us high praise, reinforcing the trust that our clients place in us.
We are grateful for the feedback and testimonials from our customers, as they motivate us to maintain high standards of service. If you are considering Naptown Roof Company for your next roofing project, know that our team is committed to delivering a positive experience that aligns with the accolades shared on this reviews page. For more information about our services and to schedule a consultation, please contact us.